General terms and conditions of sale
General terms and conditions of sale
Ordering process
The customer selects the products they wish to purchase and adds them to their cart.
He then confirms his basket and proceeds to secure payment.
The order is confirmed by email once payment is validated.
Prices and taxes
The prices shown are in euros (€).
VAT is not applicable in accordance with article 293B of the CGI (self-employed).
Delivery
Delivery times are indicated in our shipping policy.
In case of a delivery delay, we will inform you as soon as possible.
Right of withdrawal
In accordance with the law, you have 30 days to request a return if the product is defective.
Legal guarantees
All our products benefit from the legal guarantee of conformity (articles L217-4 to L217-14 of the Consumer Code).
They also benefit from the guarantee against hidden defects (articles 1641 to 1649 of the Civil Code).
Responsibilities
We cannot be held responsible in case of misuse of the products purchased or force majeure.
competent jurisdiction
These terms and conditions are governed by French law.
Any dispute will be brought before the competent courts of Paris.
Customer service
Available Monday to Saturday from 9:00 AM to 6:00 PM
Email: contact@handpanas.com
Legal information
Trade name: Handpanas
Postal address:Rue du Rhône 30, 1204 Geneva, Switzerland
General terms and conditions of sale
Ordering process
The customer selects the products they wish to purchase and adds them to their cart.
He then confirms his basket and proceeds to secure payment.
The order is confirmed by email once payment is validated.
Prices and taxes
The prices shown are in euros (€).
VAT is not applicable in accordance with article 293B of the CGI (self-employed).
Delivery
Delivery times are indicated in our shipping policy.
In case of a delivery delay, we will inform you as soon as possible.
Right of withdrawal
In accordance with the law, you have 30 days to request a return if the product is defective.
Legal guarantees
All our products benefit from the legal guarantee of conformity (articles L217-4 to L217-14 of the Consumer Code).
They also benefit from the guarantee against hidden defects (articles 1641 to 1649 of the Civil Code).
Responsibilities
We cannot be held responsible in case of misuse of the products purchased or force majeure.
competent jurisdiction
These terms and conditions are governed by French law.
Any dispute will be brought before the competent courts of Paris.
Customer service
Available Monday to Saturday from 9:00 AM to 6:00 PM
Email: contact@handpanas.com
Legal information
Trade name: Handpanas
Postal address:Rue du Rhône 30, 1204 Geneva, Switzerland
